Join Restaurant Brands International in Canada as a Senior Analyst, CRM Operations, focusing on personalized customer experiences. Utilize your skills in campaign execution to drive success across channels.

This role entails executing CRM campaigns in collaboration with the CRM, Martech, and Creative teams to enhance customer journeys through detailed campaign management. You will oversee the delivery of compelling email, push, and in-app messaging campaigns via Adobe Journey Optimizer. Your contributions will be vital within a dynamic, office-based workplace, ensuring seamless project flow and customer satisfaction.

Key Responsibilities:
• Partner with CRM to coordinate media and campaign calendars




• Deploy and manage campaigns through Adobe Journey Optimizer
• Implement audience triggers and dynamic content
• Build landing pages on the Sanity CMS platform
• Document processes for campaign setup and QA

Requirements:
• 2–3 years in CRM operations or digital marketing
• Experience with Adobe Journey Optimizer or alternatives
• Ability to code HTML/CSS for email designs
• Familiarity with CMS platforms
• Strong teamwork and project management skills

Drive meaningful engagement strategies in your career with RBI.
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📌 CRM Operations Senior Analyst Role in Canada (Ontario)
🏢 Tim Hortons
📍 Ontario