Overview
The Sales & Admissions Advisor is a front-line, target-driven individual contributor role responsible for converting inbound parent inquiries into confirmed enrollments across assigned Fueling Brains Academies. The role owns the full lead-to-enrollment journey — first response, structured follow-up, family engagement, and registration completion — working in close partnership with Centre Directors, Marketing, and Billing. This role is directly accountable for conversion outcomes and enrollment targets, with on-campus family engagement as a core part of the job.

Own and drive inbound parent leads from first contact through to enrollment confirmation

Maintain accurate, up-to-date lead records in the CRM at every pipeline stage

Ensure timely, structured follow-up on all inquiries in line with defined response-time targets

Proactively re-engage inactive or aging leads to recover at-risk opportunities

Identify barriers to conversion and elevate systemic issues to leadership

Guide parents through program selection, registration steps, and required documentation

Coordinate with Centre Directors on program placement, seat availability, and confirmed start dates

Ensure registration records are complete, accurate, and compliant before handoff to centre operations

Track and report on conversion rate, time-to-enroll, and drop-off points across the funnel

Essential Duties & Responsibilities
Lead & Pipeline Ownership

Own and drive inbound parent leads from first contact through to enrollment confirmation

Maintain accurate, up-to-date lead records in the CRM at every pipeline stage

Ensure timely, structured follow-up on all inquiries in line with defined response-time targets

Proactively re-engage inactive or aging leads to recover at-risk opportunities

Identify barriers to conversion and elevate systemic issues to leadership

Enrollment & Registration Conversion





Guide parents through program selection, registration steps, and required documentation

Coordinate with Centre Directors on program placement, seat availability, and confirmed start dates

Ensure registration records are complete, accurate, and compliant before handoff to centre operations

Track and report on conversion rate, time-to-enroll, and drop-off points across the funnel

Family Engagement & On-Campus Support

Conduct or support in-person centre tours, open houses, and onboarding sessions

Provide in-person and virtual consultations to address parent questions and concerns

Represent the Fueling Brains brand consistently across all family touchpoints

On-campus support is scheduled in advance and directed by management based on business needs.

Waitlist & Capacity Awareness

Maintain visibility of waitlists and available capacity by centre and program

Match parent demand to available capacity to maximize conversion and space utilization

Flag capacity constraints or growth opportunities to leadership

Marketing Collaboration

Provide feedback to Marketing on lead quality and campaign effectiveness

Align messaging and offers with active promotions, timelines, and eligibility criteria

Reporting

Maintain regular reporting on pipeline activity, conversion rates, and follow-up timelines

Share insights and recommendations with leadership to improve conversion outcomes

Required Skills & Qualifications
Education

Post-secondary education in Business, Sales, Marketing,



Communications, or a related field

Equivalent combination of education and relevant experience may be considered

Experience

3+ years of experience in sales, admissions, enrollment, or a customer-facing target-driven role

Demonstrated track record of meeting or exceeding conversion/enrollment targets

Experience using CRM systems to manage a sales or enrollment pipeline

Experience in childcare, education, or service-based environments is an asset

Key Skills

Strong persuasive communication and relationship-building skills

Consultative selling and objection-handling ability

Target-driven, results-oriented, and comfortable being measured on conversion outcomes

Highly organized with strong follow-through on a high volume of leads

Comfortable with in-person family engagement, tours, and public-facing interaction

Ability to collaborate across teams (Centre Directors, Marketing, Billing) without direct authority

Adaptability in a rapid-paced, evolving organizational setting

Work Environment Requirements

Hybrid work model with regular in-office and on-campus presence required

Ability to travel and support across multiple assigned centres in Alberta, BC, and Saskatchewan

Standard working hours aligned with business needs, with flexibility during peak enrollment periods

Ability to manage periods of high volume and time-sensitive work

Additional Requirements

Ability to maintain confidentiality and handle sensitive family information appropriately

Commitment to delivering a high-quality experience for families and internal stakeholders

Willingness to take on additional responsibilities as required to support business needs

Alignment with the organization's values, standards, and commitment to excellence in early childhood education

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📌 Sales & Admissions Advisor - Canada (Alberta)
🏢 Fueling Brains & Academies
📍 Alberta