Shape the future of payment technology with Mastercard as a Specialist in Solutions Operations, focusing on the Agent Suite. Lead governance efforts and streamline processes to drive enterprise growth.

As part of a agile team, you will play a key role in operational excellence by building scalable frameworks and addressing complex challenges in a rapidly evolving environment. Collaborating with both internal and external stakeholders, you will leverage your expertise to enhance operational efficiencies and ensure effective communication throughout the organization.

Key Responsibilities:
• Develop governance frameworks for operational scalability
• Collaborate to resolve operational and technical issues
• Identify automation opportunities in workflows




• Maintain program communication clarity across teams
• Drive continuous improvement in processes and insights

Requirements:
• Background in program or product management
• Experience with governance frameworks and operational analytics
• Strong communication and stakeholder engagement skills
• Comfort in fast-paced, innovation-driven settings
• Bachelor’s degree or equivalent experience in relevant field

Contribute to Mastercard’s mission by driving innovation and enhancing operational capabilities within the Agent Suite.
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📌 AI Solutions Operations Specialist Role (Ontario)
🏢 Mastercard
📍 Ontario