Join First Canadian as a Group Benefits Administrator III in Edmonton, AB, where customer service meets technology. This role is integral to ensuring seamless operations in group benefits administration and client support.

As part of the Group Administration team, you will report to the Manager and assist with the conversion of members to a new platform. This position demands close collaboration with internal sales and clients, utilizing CRM systems to monitor inquiries and address client concerns promptly. Your robust attention to detail and resourcefulness will drive the success of our operations.

Key Responsibilities:
• Help transition groups from old to new platforms
• Support internal sales team and clients in setups
• Track client inquiries using CRM systems




• Resolve issues with accurate and timely solutions
• Collaborate with analysts on system feature feedback

Requirements:
• Bachelor’s degree in Business Administration preferred
• Minimum of 5 years in Group Benefits or claims
• Proficient in software applications and Microsoft Office
• Strong bilingual customer service skills
• Completion of background checks required

Utilize your skills in technology and customer interaction to enhance First Canadian’s Group Benefits team in Edmonton.
#J-18808-Ljbffr

📌 Experienced Group Benefits Administrator Role (Alberta)
🏢 First Canadian Insurance
📍 Alberta