Join TD in Toronto as a Senior IT Change Management Specialist. Leverage your skills in documentation and process governance to drive successful IT operations and change initiatives.

In this role, you will support IT operations by managing change management frameworks and documentation. The candidate should possess at least 6-7 years of relevant experience, robust attention to detail, and the ability to communicate effectively with technical and non-technical teams.

Key Responsibilities:
• Design and maintain IT change management documentation
• Collaborate with various stakeholders on change requests
• Maintain a comprehensive library of process documentation
• Conduct reviews of change requests for compliance
• Generate metrics and KPIs for senior management

Requirements:
• 6-7 years of change management experience
• Proficient in ITIL practices related to IT service management
• Strong analytical and communication skills
• Experience with ServiceNow or similar tools
• Skills in Microsoft Power Automate and Excel macros

Drive IT change initiatives and improve service delivery through effective management at TD in Toronto.
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📌 IT Change Management Specialist at TD (Ontario)
🏢 TD
📍 Ontario