Advance your career with Sherweb as a Senior Business Analyst, operating within a hybrid model from the Eastern Townships or Greater Montréal. Your role will focus on enabling scalable growth and shaping impactful business strategies.

In this pivotal position on the Operational Efficiency team, you will collaborate with senior leadership to identify challenges and deliver strategic initiatives that improve customer support and marketing efforts. Your ability to evaluate complex workflows and translate insights into strategies will be essential in ensuring alignment and prioritization across departments.

Key Responsibilities:
• Collaborate with stakeholders to identify and define crucial problems
• Lead requirement gathering with an emphasis on value delivery
• Ensure alignment across teams on competing objectives




• Facilitate discussions on trade-offs and propose viable solutions
• Analyze systems and data for improvement opportunities

Requirements:
• Minimum of 5 years in a Senior Business Analyst role
• Solid background in cross-functional collaboration
• Proven skills in leading discussions and influencing decisions
• Excellent analytical capabilities to solve complex problems
• Bilingual in French and English for effective communication

Utilize your expertise to influence strategic initiatives and enhance operational efficiency at Sherweb.
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📌 Senior Business Analyst in Operational Efficiency (Quebec City)
🏢 SherWeb
📍 Quebec City