Become a Support Analyst II with UBC IT, focusing on user technology needs. Support desktop systems, troubleshoot issues, and improve technology services at the UBC Point Grey Campus.

In this full time position, you'll work collaboratively with UBC IT Desktop Services, understanding various technology requirements and implementing effective solutions. Your core responsibilities will include maintaining software and hardware, addressing user inquiries, and contributing to technology lifecycle management. Ideal for candidates experienced in IT support with a passion for enhancing user experience.

Key Responsibilities:
• Consult with user groups on technology needs
• Troubleshoot and maintain hardware and software systems




• Implement security measures for equipment
• Maintain documentation and inventory for services
• Collaborate with vendors for hardware deployment

Requirements:
• Relevant undergraduate degree required
• Minimum three years of IT support experience
• Proficiency in MS Office and office technology
• Understanding of virtualized computing environments
• Dedication to diversity and inclusion practices

Leverage your IT skills and support UBC’s mission while enhancing student and faculty experiences.
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📌 IT Support Analyst II Role at UBC (British Columbia)
🏢 The University of British Columbia
📍 British Columbia