Join Axon as a Technical Account Manager, influencing customer success through technical expertise and relationship building in a hybrid work setup centered in Grande Prairie.

This role is central to Axon's commitment to societal safety, providing primary support to key customer agencies by ensuring the seamless use of Axon products. Engage with clients to align technology solutions to their unique operational needs, utilizing project management skills to deliver exceptional technical support. Your insights will guide product improvement initiatives, enhancing overall customer experience and stakeholder satisfaction.

Key Responsibilities:
• Act as the primary day-to-day technical contact for customers
• Build deep knowledge of Axon technologies and solutions




• Help customers achieve operational objectives with tailored configurations
• Lead training sessions and handle functional testing
• Coordinate escalations and provide technical troubleshooting

Requirements:
• Bachelor’s degree in a relevant discipline
• Over 4 years in a customer-facing technical role
• Familiarity with law enforcement and public safety systems
• Proficient in analytics tools like Microsoft Power BI
• Robust communication skills tailored to diverse audiences

Empower public safety efforts through your expertise and commitment with Axon.
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📌 Axon Technical Account Manager Role (Alberta)
🏢 Stryker
📍 Alberta