Join Aucctus as a Customer Success Manager in a hybrid role designed for client-focused professionals. Use your expertise to enhance enterprise client relationships and drive innovation outcomes.

In this role, you will manage a portfolio of enterprise clients, acting as their strategic advisor post-sale. Your responsibilities will include onboarding current clients and performing regular health checks, ensuring they reap the maximum benefits from the Aucctus platform. Your ability to foresee adoption risks and identify opportunities for expansion will be key to driving both retention and ROI.

Key Responsibilities:
• Act as primary relationship holder for enterprise accounts
• Drive platform adoption by mapping capabilities to client needs




• Lead onboarding processes with thorough training
• Present ROI insights and strategic recommendations
• Surface expansion opportunities based on client interactions

Requirements:
• Bachelor’s or Master’s degree in related field
• 3–5 years of experience in Customer Success
• Proven track record with B2B SaaS enterprise accounts
• Strong presentation and communication skills
• Project management experience preferred

Utilize your proactive ownership and product fluency at Aucctus.
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📌 Aucctus Customer Success Manager Role (Ontario)
🏢 Aucctus AI
📍 Ontario