Lead the VW FreshStart initiative focusing on consumer mobility in an innovative role at Volkswagen Financial Services. Drive the journey from credit to delivery in a hybrid setting.

In the role of Consumer Mobility Lead, you will coordinate the entire lifecycle of Volkswagen’s first consumer mobility pilot. Your expertise will assist customers in selecting vehicles while ensuring dealers are well-equipped for delivery. This 15-month contract focuses on enhancing customer experience and operational efficiency, making this a vital position.

Key Responsibilities:
• Direct end-to-end fulfillment process
• Curate VIN options per customer profiles
• Provide active follow-up to clients
• Support dealer onboarding and expectations
• Capture feedback for ongoing improvement

Requirements:
• Bachelor’s degree or equivalent experience
• 3+ years in automotive finance or logistics
• Robust skills in customer relationship management
• Knowledge of vehicle auction and delivery processes
• Bilingual English/French advantageous

Join Volkswagen Financial Services in Pickering and leverage your operational skills for impactful results!
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📌 Consumer Mobility Lead at Volkswagen Financial Services (Ontario)
🏢 Volkswagen Group Services
📍 Ontario