Quality Inn Downtown Victoria is hiring a Front Office Manager to lead their dynamic team. Bring your hospitality passion and team development skills to enhance guest satisfaction in this full time role.

In this managerial position, you will oversee the front office operations at Quality Inn, providing exceptional service while supporting staff development and team morale. Reporting to the General Manager, you will handle guest inquiries, ensure operational compliance, and foster a positive workplace culture vital for guest experiences.

Key Responsibilities:
• Manage daily front office operations and team performance
• Conduct staff training and mentorship programs
• Address guest concerns and improve service standards




• Review payroll accuracy and control expenses
• Coordinate group reservations and ensure timely documentation

Requirements:
• 3 to 5 years of hotel front office experience
• Background in supervisory or management roles
• Familiarity with Choice Hotels standards is a plus
• Excellent communication and problem-solving skills
• Good organization and prioritization capabilities

Drive operational success and guest loyalty at Quality Inn Downtown Victoria in this impactful front office leadership role.
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📌 Quality Inn Front Office Leadership Role (British Columbia)
🏢 Quality Inn Downtown Victoria
📍 British Columbia