Join Air Canada Vacations as a Destination Operations Specialist, based in Montreal or Mississauga. Engage with travel logistics and enhance customer experiences at all ACV destinations.

In this permanent role, you will oversee operational standards at travel locations, developing local teams to ensure service excellence. Your responsibilities will include monitoring service quality and collaborating with partners to optimize customer engagement across destinations. A focus on safety and satisfaction ensures every traveller enjoys memorable experiences.

Key Responsibilities:
• Develop and coach local ground handling teams
• Oversee service quality assessments at all destinations
• Collaborate with partners for customer satisfaction
• Lead destination branding initiatives
• Manage crisis resolution during service disruptions

Requirements:
• Minimum 2 years’ experience in the travel sector
• Diploma in Tourism or equivalent
• Skills in analytical thinking and multitasking
• Bilingual in French and English preferred
• Must be able to travel internationally

Your operational skills and travel enthusiasm will enhance Air Canada Vacations' customer journeys.
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📌 Destination Operations Specialist Position (Ontario)
🏢 Air Canada Vacations
📍 Ontario