Be the heart of hospitality as the Guest Experience Manager at Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown. Ensure a seamless guest experience while collaborating across teams.

As the Guest Experience Manager, you will oversee operational efficiency and address guest issues effectively. Your leadership will inspire your team to provide the highest quality of service, making sure every detail aligns with Marriott’s Brand Standards.

Key Responsibilities:
• Ensure high standards of service for guests and associates
• Resolve escalated guest complaints with professionalism
• Supervise daily hotel operations and support staff
• Conduct cleanliness and safety audits regularly
• Oversee Front Desk scheduling for optimal service

Requirements:
• At least two years of supervisory or management experience
• Degree in Hospitality or related field
• Proven leadership and coaching abilities
• Knowledge of PMS software
• Effective communication skills under pressure

Create memorable guest experiences through leadership and teamwork at Dorian in Calgary.
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📌 Dorian Guest Experience Manager Role (Alberta)
🏢 Socket.dev
📍 Alberta