Elevate client satisfaction at MUFG Investor Services as the Senior Director of Client Relations. This role combines team leadership and stakeholder engagement to enhance service delivery.

In this comprehensive position, you will lead a team focusing on client deliverables like NAV production while tackling client queries head-on. Your leadership will ensure the accuracy of reports and high client retention rates. Fostering an efficient and well-trained team is paramount to achieving organizational goals.

Key Responsibilities:
• Manage a team focused on client deliverables and NAV reports
• Act as an escalation point for client queries
• Track client satisfaction and oversee billing processes
• Lead initiatives to improve team performance




• Participate in global projects for operational enhancements

Requirements:
• Bachelor’s Degree in finance or accounting
• Minimum 5 years in fund administration with management experience
• Professional accounting designation preferred but not mandatory
• Proficiency in client management and operational controls
• Solid understanding of financial reporting and audits

Join a forward-thinking team to redefine client relations and optimize service delivery at MUFG Investor Services.
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📌 Senior Director of Client Relations (Nova Scotia)
🏢 ACCA Careers
📍 Nova Scotia