Step into a vital role as a Power System Logistics Dispatcher at Toronto Hydro, coordinating customer service and logistical operations. Engage with multiple communication systems to enhance service delivery and efficiency.
This position requires adept management of field resources and customer inquiries while operating under a 24/7 rotating shift schedule. With a focus on action and problem-solving, you will ensure timely and accurate information flow. Your contributions will support Toronto Hydro’s commitment to safety and service excellence.
Key Responsibilities:
• Assign service orders based on crew competence
• Manage customer service requests and responses
• Log and track operational instructions effectively
• Update communication channels to reflect current status
• Provide after-hours service as necessary
Requirements:
• Minimum College diploma or relevant degree preferred
• 1-2 years experience in a customer service context
• Understanding of logistics and dispatching processes
• Proficiency in business software systems
• Excellent communication and interpersonal skills
Leverage your skills in dispatch and customer service in this crucial role at Toronto Hydro.
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📌 Power System Logistics Dispatcher Role (Ontario)
🏢 Toronto Hydro
📍 Ontario
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