Support users at Osler, Hoskin & Harcourt LLP in Toronto as an Application Support Technician. This full-time, on-site role is essential for ensuring smooth operations of IT systems and support.

You’ll need a college diploma in a computer-related field, Microsoft certification, and at least one year of experience in technical customer service. Your main responsibilities include troubleshooting software and hardware problems, documenting issues, and providing training for users. You'll work collaboratively to ensure high-quality service standards.

Key Responsibilities:
• Troubleshoot and resolve software and hardware issues
• Log all support inquiries into the system
• Provide training for users on technology




• Collaborate to identify and solve recurring issues
• Perform necessary upgrades on systems and applications

Requirements:
• College diploma in a computer-related discipline
• One year experience in a technical support role
• Proficiency in Microsoft systems and networking
• Robust problem-solving and communication skills
• Flexibility to work various shifts as needed

Bring your customer service focus and technical support skills to help Osler thrive in Toronto.
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📌 Technical Support Specialist at Osler (Ontario)
🏢 Osler Tax Group
📍 Ontario