Join Gowling WLG as a CRM System Coordinator, playing a pivotal role in data accuracy and user engagement. This hybrid position focuses on optimizing the firm's CRM functionalities and enhancing overall service delivery.

We are looking for a results-oriented CRM System Coordinator to support our CRM daily operations. You will ensure that all data remains accurate and aligned with user needs, responding to inquiries quickly. This role will also help drive CRM adoption and operational excellence throughout Gowling WLG.

Key Responsibilities:
• Ensure CRM data quality and consistency through maintenance tasks
• Provide quick resolution to CRM user queries and issues
• Generate actionable reports and prepare event lists
• Manage testing processes for system updates
• Create and update training documents and user guides

Requirements:
• 2–3 years in CRM roles, preferably in professional services
• Experience with data-focused roles and business processes
• Proficient with Microsoft 365 data tools
• Demonstrated ability to communicate clearly and collaborate
• Knowledge of Canadian privacy regulations

Be a key player in enhancing the CRM experience at Gowling WLG.
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📌 Gowling WLG CRM System Coordinator (Alberta)
🏢 Gowling WLG
📍 Alberta