What You Will Do: Looking for more than a helpdesk role? We’re looking for an IT professional with hands-on experience who is ready to grow their technical expertise while supporting the technologies that keep our business running. In this role, you’ll deliver exceptional technical support, administer end-user technologies and cloud services, and help create a reliable, secure, and seamless technology experience.
Key Responsibilities: Research solutions to assist business users in the accomplishment of their tasks.
Evaluate new technologies and recent feature sets of existing technologies.
Research, recommend and implement innovative approaches for IT administration.
Maintain accurate technology asset and lifecycle management.
Develop and maintain installation and configuration procedures and standards.
Incident and service request management via Service Desk Portal / Ticketing System.
Deliver timely, professional and customer-focused technical support in accordance with established service levels, operational priorities and escalation procedures.
Perform hands-on upgrades and incident diagnosis, troubleshooting and remediation solutions for both software and hardware.
Complete installations, support, upgrades, configuration changes, malware and virus detection/elimination.
Provide preventative maintenance and optimization of the technology solutions.
Perform daily system monitoring of all hardware, resources, systems and key processes.
Perform or assist with monthly hardware/software patching.
What You Will Bring Post-secondary education in Computer Science/Information Technology.



A combination or education and/or experience will be considered.
2-4 years of service desk, network and system administration experience for software and hardware solutions with solid knowledge of Microsoft Technologies on the server, desktop and mobility side
Experience working in operating environments including Microsoft and IOS
Experience using Microsoft 365, Intune, Exchange Online and Microsoft Entra ID
Application experience with Microsoft Office, Adobe products, SQL Server, and others
Progressive knowledge of Microsoft Infrastructure technologies:
Microsoft Windows Server, including core
Microsoft SQL Server
Microsoft Windows 11

Experienced with deploying and patching Windows servers
Experience using PowerShell for system administration, automation and configuration
Network knowledge with DNS, DHCP, TCP/IP, network interfaces, resources, and registry management
GrandBridge Corporation
39 Glebe Street, P. O. Box 1060
Cambridge, Ontario N1R 5X6
Check us out at https://grandbridgeenergy.com/; https://netoptiks.com/; https://enersure.com
Kindly note, we do not entertain unsolicited referrals or resumes from third-party agencies or recruiters for our job postings.
We appreciate the opportunity to review all resumes, however due to volume, only those under consideration will be contacted. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.
GrandBridge Corporation is an Equal Opportunity Employer and is AODA compliant.

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📌 IT Solutions Administrator (Ontario)
🏢 GrandBridge Energy
📍 Ontario