Join Manulife's Individual Insurance team as an Elite Case Coordinator, where your skills will be key in fostering advisor relationships and managing life insurance applications in a hybrid model. This role is pivotal for delivering top-notch customer service.

As a Case Coordinator, you will serve both Corporate Account and Independent Advisor offices, providing proactive support. This entails building relationships, ensuring timely application processing, and effectively communicating with all stakeholders involved. Your ability to navigate changes and solve problems will be crucial for success.

Key Responsibilities:
• Develop strong relationships with assigned advisor branches
• Proactively follow up on case processing timelines




• Communicate significant updates to clients effectively
• Take ownership of files and streamline the process
• Coordinate with internal teams to enhance service delivery

Requirements:
• Excellent verbal and written communication skills
• Track record in customer service roles
• Strong problem-solving and organizational skills
• Familiarity with life insurance terminology is beneficial
• Bilingualism, especially in Quebec, is an asset

Capitalize on your customer service expertise and become a vital contributor as a Case Coordinator with Manulife.
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📌 Manulife Insurance Case Coordinator Role (Ontario)
🏢 Manulife Financial
📍 Ontario