Join Ribbon's innovation as a Forward Deployed Engineer in Toronto. Work hands-on with clients to optimize AI recruitment processes in this entry-level position.

In this energetic role, you will oversee the technical journey for customers, from initial configuration to successful AI adoption, making a measurable impact in their hiring strategies. Your responsibilities will include adjusting Ribbon to meet specific client needs and troubleshooting technical issues as they arise. Engage with various teams to ensure smooth implementations and share pivotal customer insights.

Key Responsibilities:
• Lead technical implementation and onboarding processes
• Configure customer-specific hiring workflows and criteria




• Handle troubleshooting and documentation of issues
• Partner with various departments to enhance solutions
• Assist with ATS integrations and reporting setups

Requirements:
• 1+ years in technical customer-facing roles
• Familiar with API and data integration workflows
• Experience with ATS tools such as Workable or UKG
• Ability to convey technical ideas clearly
• Well-organized to manage timelines and customer follow-ups

You’ll play a crucial role in revolutionizing hiring practices powered by AI technology.
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📌 Ribbon Forward Deployed Engineer Role (Ontario)
🏢 Social Leverage
📍 Ontario