Transform enterprise security with Echoworx as a Technical Operations Support Specialist. Help resolve complex application issues and monitor systems in a fully remote setting.
At Echoworx, we're tackling critical challenges in enterprise security. We are looking for a Technical Operations Specialist with at least two years of experience in supporting 24x7 SaaS production systems. You will play an essential role in monitoring, troubleshooting, and collaborating with our development team to ensure seamless application functionality.
Key Responsibilities:
• Monitor infrastructure and application logs consistently
• Triage and resolve system and application issues promptly
• Collaborate with developers for issue reporting and troubleshooting
• Assist in deploying test and production builds
• Provide critical 24x7 production support
Requirements:
• Bachelor’s degree in Computer Science or equivalent preferred
• Minimum 2 years supporting highly available production systems
• Excellent troubleshooting and analytical skills
• Robust verbal and written communication abilities
• Hands-on experience with AWS and monitoring tools
Make your mark in the security domain with Echoworx, where every solution matters.
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