The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.

JOB RESPONSIBILITIES

STRENGTHS FOR SUCCESS
Selling skills with ability to meet monthly personal sales goals
Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters
Ability to establish and maintain effective relationships with customers via clienteling
Ability to learn and effectively convey product information

ESSENTIAL JOB FUNCTIONS
Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills
Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals
Assists Boutique Manager with execution of store marketing initiatives
Assists In training efforts and KPI management for sales team

Customer Service
Provides superior customer service




Assisting and leading sales staff in partnership with store management
Processes customer repairs when requested

Operations
Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
Ensures facility maintenance, presentation and organization
Exhibits proficiency in computer programs used by the Company

PROFILE
High School diploma or equivalent
Detail oriented, task focused
Skilled, robust communication skills both verbal and written
Excellent problem-solving skills, positive attitude, team player
Ability to work wide-ranging hours/days, including nights, holidays weekends and
Must be able to lift large boxes up to 25lbs repeatedly
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📌 Sales Supervisor, Vancouver
🏢 RIMOWA
📍 Vancouver