Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Consult with clients after sale to provide ongoing support
Computer and technology knowledge
MS Excel
MS Outlook
MS Windows
Security and safety
Reference required
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Quick-paced environment
Tight deadlinesWork under pressure
Walking
Personal suitability
Punctuality
Client focus
Productive interpersonal skills
Excellent written communication
Organized
Reliability
Team player
Initiative
Ability to multitask
Dependability
Honesty
Quick learner
Screening questions
Do you have experience working in this field?
Employment terms options
Morning
Health benefits
Dental plan
Disability advantages
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
Life insurance
Pension plan
Other benefits
Free parking available
Travel insurance
J-18808-Ljbffr