Elevate customer experience excellence as Vice President at APPLY, optimizing strategies that blend AI and creativity for renowned brands. Enjoy a hybrid work model emphasizing leadership development.

As a key player at APPLY, you will harness 12+ years of experience in UX and product strategy to transform our customer experience functions. This pivotal role involves building a high-performance culture while spearheading the integration of agentic AI methodologies. Your ability to mentor leaders and drive strategic initiatives will shape an creative future for our organization.

Key Responsibilities:
• Develop senior leaders for enhanced coaching and performance
• Guide the AI transformation roadmap for Experience functions
• Standardize processes for scalable client deliverables




• Promote creative ambition while minimizing project waste
• Oversee the financial viability of the Experience function

Requirements:
• 12+ years’ experience in UX and experience design
• Leadership of multi-disciplinary teams of 15+ individuals
• History of delivering complex client projects
• Ability to manage budgets and operational metrics
• Expertise in agentic AI transitions and strategies

Lead the shift towards innovative customer experience solutions at APPLY while developing a top-tier team.
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📌 APPLY Vice President Customer Experience Innovation (British Columbia)
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📍 British Columbia