Join RB Global as a Bilingual Collections Account Manager, where you will handle early-stage collections and enhance customer interactions. You'll be key in efficiently resolving outstanding balances across multiple platforms.

As a valued member of the RB Global team, you will utilize your collections expertise in a vibrant corporate environment. With five years in collections, specifically in auto loans and commercial accounts, you’ll leverage your strong communication skills for effective negotiation. Your insights will contribute to improving our processes and reducing defaults, ensuring the business runs smoothly.

Key Responsibilities:
• Manage early-stage collections for commercial and consumer accounts
• Prioritize accounts for collections within the team
• Identify process gaps and recommend solutions




• Negotiate payment timelines and terms with customers
• Track and report results on your collections queue

Requirements:
• 5 years of collections experience in auto loans and commercial accounts
• Self-motivated with a knack for process improvement
• Robust communication and phone etiquette skills
• Excellent written communication through email
• Proficient in questioning and probing for effective resolutions

Elevate your career in collections at RB Global, utilizing your bilingual skills and expertise to drive efficient resolutions.
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📌 Bilingual Collections Account Manager (British Columbia)
🏢 Ritchie Bros.
📍 British Columbia