Join CNH as a Service Technical Specialist, specializing in Agricultural Machinery. This hybrid role focuses on providing technical support for machinery issues in farming and construction settings.
As a part of CNH's dedicated technical support team, you will troubleshoot complex equipment problems remotely, guide dealership technicians, and collaborate with engineering to ensure product reliability. You'll create technical documents and maintain detailed records of dealer interactions to bolster service efficiency and knowledge sharing.
Key Responsibilities:
• Deliver urgent technical solutions to dealership technicians
• Use schematics for diagnosing mechanical and electronic issues
• Document issues to assist engineering in product reliability
• Write and publish troubleshooting articles for self-help
• Maintain accurate documentation of dealer inquiries
Requirements:
• Bachelor’s or Associate’s degree in related engineering fields
• 5+ years’ experience in technical support or service
• Solid understanding of hydraulics, mechanical assemblies
• Proficient in diagnostics tools and Microsoft applications
• Solid communication skills for technical instruction
Become a pivotal part of CNH’s mission to enhance agricultural productivity through expert support and innovation.
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📌 Service Technical Specialist for Agricultural Machinery (Saskatchewan)
🏢 CNH
📍 Saskatchewan
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