Join EQ Bank as a Strategic Associate Director in the Direct-to-Consumer sector. Focus on improving customer journeys and driving sales in a hybrid work culture.

In this key role reporting to the VP, Decumulation, you will lead the D2C channel, enhancing customer acquisition and ensuring satisfaction. You will work closely with marketing, operations, and technology teams to develop actionable strategies that improve efficiency and profitability. Your focus will be on building a strong D2C growth strategy and leading a high-performing team.

Key Responsibilities:
• Execute actionable D2C strategies with P&L; accountability
• Optimize inbound lead management for exceptional customer experiences
• Define overall nurture strategy with marketing collaboration




• Implement and track KPIs for performance measurement
• Develop CRM and digital strategies to enhance scalability

Requirements:
• Bachelor’s degree in a relevant field
• 10+ years of experience in D2C sales or marketing
• Proven track record of high-performing team development
• Strong analytical and strategic insight
• Excellent influencing and leadership skills

Be a game-changer at EQ Bank, leading cutting-edge D2C strategies to redefine banking experiences in Canada.
#J-18808-Ljbffr

📌 Strategic Associate Director,C Channel (Ontario)
🏢 EQ Bank | Canada's Challenger Bank
📍 Ontario