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Already a Manitoba health-care employee? Clinical Quality Initiatives Coordinator Requisition ID: 408951
Position Number: 20087491
Posting End Date: August 28, 2026
City: Winnipeg
Department / Unit: Dir of Prov Health Contact Centre
Job Stream: Clinical
Union: Exempt
Anticipated Start Date - End Date: 09/21/2026 - 09/20/2027
Reason for Term: Other Leave
FTE: 1.00
Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 8.00
Annual Base Hours: 2015
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview Experience Over five (5) years’ experience working in protocol-driven, health environment with an emphasis on customer service, quality management, and operational and clinical excellence.
Strong clinical knowledge and experience is required to assess quality of call recording.
Working knowledge of primary care and the health care system in Manitoba is essential.
Experience developing and enhancing information systems to ensure operational and clinical excellence.
Experience assimilating data from multiple sources, analyzing and making recommendations related to education, quality and operations to resolve issues and improve clinical and allied health operations.
Education (Degree/Diploma/Certificate) Current registration with CRNM required.
Master's of Nursing an asset.
Cardiopulmonary Resuscitation (CPR)



training requirements for this position shall be in accordance with the Employer policy.
Certification/Licensure/Registration Current registration with CRNM required.
Qualifications and Skills Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and positive communication skills.
Proven ability to undertake complex analysis together with superior oral and written communication skills to present opportunities for improved operations.
Leadership experience preferred
Ability to mentor and teach.
Excellent interpersonal skills.
Self-directed work style with the ability to work as part of a team.
Proven ability to understand technology and assess applications to determine quality and educational impacts to improve contact centre operations.
Knowledge and experience working with project management techniques.
Significant experience working with Microsoft Office and related products.
Physical Requirements Fast-paced, rapidly changing environment in maintaining and ensuring timely updates to health care information and resources in ensuring appropriate service delivery is met provincially.




This term position may end earlier as outlined in your employee handbook.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

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📌 Clinical Quality Initiatives Coordinator (Manitoba)
🏢 Winnipeg Regional Health Authority
📍 Manitoba