Join ADP as a Service Delivery Director, leading multiple teams while enhancing customer satisfaction and operational efficiency. Experience a culture that values inclusion and career development.
As a leader in ADP Canada, you will manage operations for a high-growth business sector, focusing on strategic delivery to our esteemed clients. You will work cross-functionally to drive quality improvements and develop employee capabilities through mentorship and effective performance management.
Key Responsibilities:
• Ensure strategic issues are resolved promptly
• Meet quality and retention benchmarks
• Support onboarding of new clients effectively
• Mentor and develop your team members
• Build strategic relationships across the organization
Requirements:
• Proven track record in service delivery leadership
• 8+ years relevant experience
• 5+ years managing teams effectively
• Ability to foster strong client relationships
• Excellent time management and problem-solving skills
Shape the future of service delivery at ADP while enhancing your leadership skills in a dynamic environment.
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📌 ADP Service Delivery Director Role (Ontario)
🏢 ADP
📍 Ontario
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