Join PetSmart as an Assistant Manager dedicated to enhancing customer experiences. Lead, train, and support your team while ensuring the safety of pets in our care.

As the Assistant Store Manager, you will excel in people leadership while fostering a pet-friendly culture at PetSmart. This role requires 3-5 years of retail experience and strong communication skills to effectively manage day-to-day operations and associate development. You will ensure positive interactions for customers and maintain an setting that prioritizes pet health and safety.

Key Responsibilities:
• Lead recruitment and onboarding for new associates
• Address customer concerns and enhance service quality
• Oversee performance metrics and associate engagement
• Manage promotional events and communications
• Ensure compliance with health and safety standards

Requirements:
• 3-5 years in retail management
• Open availability including weekends and holidays
• Competency in communication and organization
• Ability to remain composed in pressure situations
• Capacity to perform physical tasks, including lifting pets

Drive success in delivering an engaging customer experience at PetSmart!
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📌 PetSmart Assistant Manager for Customer Experience (Alberta)
🏢 PetSmart
📍 Alberta