Shape Aritzia's customer loyalty vision as the Senior Manager of Loyalty Strategy. Drive impactful programs that resonate with clients in a creative, high-performance culture.

This pivotal role focuses on leading the Loyalty team in enhancing customer connections and developing innovative loyalty strategies. You will oversee the execution of campaigns and initiatives, working closely with various departments to ensure a seamless customer experience. With your skills in program management and marketing, you will inspire others and create lasting engagement.

Key Responsibilities:
• Design and enhance loyalty program perks and promotions
• Collaborate cross-functionally on member journeys and calendars
• Drive campaign execution across loyalty touchpoints




• Analyze program performance to optimize strategies
• Communicate and align priorities with stakeholders

Requirements:
• Proven marketing and customer experience strategy expertise
• Experience managing loyalty or reward programs
• Capable of executing complex cross-functional initiatives
• Strong analytical mindset for program effectiveness
• Excellent ability to build relationships and influence decisions

Spearhead Aritzia's loyalty initiatives, ensuring that customer engagement reflects the brand’s Everyday Luxury ethos.
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📌 Loyalty Strategy Senior Manager at Aritzia (British Columbia)
🏢 Aritzia
📍 British Columbia