Join Staples Canada as a Senior Manager, focusing on Field Operations strategy to drive service excellence and customer satisfaction. Open a pathway for operational improvement across Divisions 6 and 8.

This leadership opportunity requires a strategic thinker to partner with District Managers and influence Regional Service Managers. You will oversee the implementation of effective service strategies and continuously monitor performance to ensure alignment with corporate goals. Your role will also involve project leadership and training support to foster a culture of service innovation and improved outcomes.

Key Responsibilities:
• Drive service strategy execution in the field
• Collaborate with managers to identify operational improvements




• Lead initiatives for enhanced efficiency and service quality
• Ensure successful implementation of national service standards
• Facilitate training programs for service excellence

Requirements:
• Minimum 7 years in operations or service management
• Robust personal sales skills and strategic ability
• Experience in diverse multi-unit service environments
• Demonstrated success in project leadership
• Relevant education in business or operations studies

Take a leadership role in shaping service delivery and customer experience at Staples Canada.
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📌 Senior Manager, Field Operations Strategy at Staples (Ontario)
🏢 Staples
📍 Ontario