Step into the role of Team Leader, overseeing National Casualty and Bodily Injury claims. This position is designed for an experienced leader passionate about staff development and claims strategy.

As a key figure reporting to the Manager, you will coach and mentor team members, focusing on process improvement and performance metrics. Your technical expertise in claims handling will guide training and development efforts, as well as the auditing of claims for quality assurance. You will also play an essential role in recruiting and onboarding new talent.

Key Responsibilities:
• Facilitate regular team huddles and one-on-one coaching
• Analyze and record claims processes for efficiency
• Provide on-the-job training and performance direction




• Conduct monthly audits to ensure claims quality
• Support hiring recommendations and staff evaluations

Requirements:
• Minimum five years in bodily injury and casualty claims handling
• Robust leadership skills with a focus on team culture
• Ability to analyze data and implement performance processes
• Relevant degree or college diploma in Insurance or related fields required
• Proven track record in managing geographically dispersed teams

Utilize your expertise to drive team success and enhance quality within our organization.
#J-18808-Ljbffr

📌 Team Leader for Claims Strategy and Development (Ontario)
🏢 Definity Financial
📍 Ontario