At Loblaw Companies Limited, this position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing and delivering Rx accurately and timely. It ensures adequate inventory levels to meet patients’ needs and provides counseling with appropriate documentation to all patients. The role involves providing friendly, positive, pro‑active interaction with all internal and external customers, creating awareness and educating customers through public relations. It also includes supervising and providing guidance and direction to staff, with accountability for the financial and operational success of the department.
What you'll do
- Supervise and provide guidance and direction to staff
- Responsible for hiring and managing the performance of staff
- Accountable for the financial and operational success of the department
- Prepare, dispense and control medications accurately and timely to patients
- Ensure medication and over‑the‑counter supplement inventory levels is adequate to meet patients’ needs
- Counsel patients in regards to new and additional medications in a friendly, positive and pro‑active interaction
- Create awareness and educate customers through public relations (public health days, clinics, etc.)
- Provide timely and positive resolution to patient’s needs and Doctor’s requests/issues
- Obtain and review budgeted sales and net contribution
- Identify and report sales opportunities both internally and externally
- Review and control costs at all levels within Loblaw Pharmacy (dispensary)
What you’ll need
- Bachelor of Science,
Pharmacy and a Class A Pharmacists license a must
- Minimum of 3 years’ experience in retail setting
- Strong verbal communication skills and interpersonal skills
- Strong people management skills and the ability to motivate and coach others
- Excellent customer service skills and a strong sense of professionalism
- Proven ability to build the business using community based marketing strategies
- Strong problem‑solving skills including the experience formulating and executing action plans
- Strong personal computing skills, as well as knowledge of Healthwatch and/or KROLL Pharmacy systems a definite asset
We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers.
Requests for accommodation due to a disability can be made at any stage of application and employment. Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Hiring Range / Échelle salariale à l’embauche :$53.15 - $68.75 / 53,15$ - 68,75$ (per hour / de l’heure). A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.