Why a Career at Superheat?Looking for a smart career choice? Superheat's commitment to advancing heat treatment is in our people.We are always looking for talented, innovative, and enthusiastic individuals to support the clients we serve and share our passion to continually push the industry.IT ManagerWe are currently seeking an experienced IT Manager to join our team in Kincardine. This role is responsible for overseeing and advancing Superheat's IT operations to ensure systems are reliable, secure, and aligned with business strategy. The role will work closely with senior management to drive innovation, manage infrastructure, and lead the IT team in supporting the organization's evolving technology needs.Key ResponsibilitiesLead, supervise, and support day-to-day activities of the IT team, including performance management, coaching, training, and developmentProvide technical leadership and serve as a mentor and subject-matter expert across IT initiatives and projectsPlan, develop, implement, and maintain the organization's technology infrastructureOversee installation, configuration, testing, maintenance, and performance of servers, operating systems, and network infrastructureAdminister and maintain systems including SAN and network hardware, Microsoft Hyper‐V, Microsoft Windows Server (Enterprise & Standard), Microsoft SQL Server, Office 365 / Azure, Microsoft Teams Phone and VoIP/SIP/PBX services, Sophos and other security hardware and software, SSL certificates and DNS servicesManage system automation, performance optimization, security controls, backups, disaster recovery, and failure analysisOversee Identity and Access Management (IAM), IT Service Management (ITSM), and security frameworks to ensure complianceMaintain LAN, WAN, VPN, and internet connectivity, providing troubleshooting and support as requiredCreate and maintain systems documentation, procedures,



and technical standardsCoordinate hiring of Network Support Technicians in partnership with Human ResourcesConduct staff evaluations, manage performance concerns, and address disciplinary matters in consultation with Human ResourcesEnsure IT staff are adhering to established procedures and best practicesManage vendor relationships, procurement, licensing, and contracts for hardware, software, and IT servicesOversee software license management, data backup and replication, web servers, network security, servers, UPS systems, and peripheral equipmentParticipate in after‐hours or on‐call support as neededWhat You BringExpert‐level technical knowledge across enterprise IT environmentsStrong analytical and troubleshooting abilities for complex technical issuesDemonstrated experience with Microsoft server technologies and cloud platformsSolid understanding of networking, VPNs, and security best practicesProven leadership, communication, and organizational skillsAbility to think strategically and creatively to improve systems and processesComfortable working independently while collaborating across departmentsQualificationsMinimum 5 years of experience in a senior IT or IT leadership rolePost‐secondary diploma or degree in Information Technology or a related field (preferred)Industry‐recognized Microsoft certification or equivalent experienceExtensive experience implementing and supporting Microsoft Server productsExperience with enterprise security frameworks, compliance, and infrastructure managementThis posting is for an existing vacancy.We are an Equal Employment Prospect Employer. Superheat will not discriminate in any of our employment practices based on race, religion, gender, gender identity, disability, national origin, age, or any other legally protected status. Accommodations are available on request for candidates taking part in the selection process and upon hire. Any information you provide in the course of your application to our company will not be shared with any person or agency outside of Superheat FGH and will only be used as it pertains to possible employment here. #J-18808-Ljbffr

📌 It Manager (Kincardine)
🏢 Superheat FGH Services
📍 Kincardine