Drive operational transformation at Uniserve as the Vice President of Operations & Integration in Vancouver or Kitchener-Waterloo. Focus on service excellence, integration, and leadership development.

As Uniserve continues to grow, the company seeks a visionary Vice President of Operations to lead its operational strategy and integration efforts. This pivotal role involves connecting high-level strategies with on-the-ground execution, ensuring that operational excellence underpins the company’s growth trajectory. You will work closely with leadership to foster a culture of continuous improvement across service delivery.

Key Responsibilities:
• Manage project delivery and operational performance
• Establish explicit KPIs for service accountability




• Oversee integration of new company acquisitions
• Strengthen client relationships and improve outcomes
• Mentor leaders and foster team accountability

Requirements:
• Over 10 years in a leadership role in managed services
• Extensive operational leadership experience
• Capable of managing change and focusing on execution
• Experience with distributed teams in tech
• Background in fast-growing organizations

Lead Uniserve’s next chapter by enhancing operational frameworks and client success.
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📌 Uniserve Vice President, Operations & Integration (British Columbia)
🏢 MSP Hire
📍 British Columbia