Shape exceptional guest experiences in the role of Assistant Front Office Manager at Revelstoke's Sutton Place Hotel. Drive service excellence and manage the Front Desk operations.

As part of Northland Properties, you will lead a talented Guest Services team to ensure every visitor feels welcomed and appreciated. This position requires a proactive individual with at least three years of hotel leadership experience and excellent communication skills. Your responsibilities include overseeing daily operations, recognizing VIP guests, and resolving any challenges that arise.

Key Responsibilities:
• Oversee guest requests and special accommodations
• Optimize room occupancy and revenue management strategies
• Supervise and develop Guest Service team members




• Maintain service quality within the Front Desk and Lobby
• Address guest complaints and solutions effectively

Requirements:
• Minimum three years of relevant leadership experience
• Knowledgeable in hotel operations and service excellence
• Solid interpersonal and motivational skills
• Excellent problem-solving capabilities
• Related degree or diploma in Hospitality Management preferred

Lead the frontline service at the stunning Sutton Place Hotel and enhance guest satisfaction.
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📌 Front Office Leadership Role at Northland Properties (British Columbia)
🏢 Socket.dev
📍 British Columbia