Join the City of Barrie as a Water Customer Services Foreperson and enhance water service operations in the community. This permanent, full time position emphasizes coordination, compliance, and customer satisfaction.

As a key member of the Water Operations Branch, you will manage daily operations within the Water Customer Services section. Responsibilities include resolving customer complaints, ensuring adherence to regulations, and leading service request management. Your role is crucial in delivering high-quality water services and maintaining public trust.

Key Responsibilities:
• Coordinate daily tasks and operations for Water Services
• Investigate and address customer service requests
• Track and report compliance and performance metrics




• Lead the team to uphold regulatory standards
• Interface with stakeholders to enhance service delivery

Requirements:
• College diploma in Civil, Mechanical, or Environmental Engineering or equivalent
• Five years relevant experience, with two years in a supervisory role
• Cross Connection Control Specialist and Water Meter Installer Certifications
• Valid Ontario Class 'G' Driver’s License
• Willing to work flexible hours if needed

Contribute to the success of Barrie's community through effective water service management and customer engagement.
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📌 Barrie Water Customer Services Foreperson Role (Ontario)
🏢 Ontario Water Works Association
📍 Ontario