Quantum Lifecycle Partners is seeking a Lead Manager for IT Operations in Brampton. This permanent, hybrid role focuses on cybersecurity, infrastructure management, and IT support services delivery.

In this critical position, you’ll oversee a team of IT professionals, ensuring seamless operation across both cloud and on-premises settings. Your responsibilities will include managing security protocols and infrastructure projects while improving service desk practices. A comprehensive understanding of Azure and ITIL practices is essential to effectively lead this agile team.

Key Responsibilities:
• Manage cloud and on-premises infrastructure performance
• Direct cybersecurity initiatives across multiple environments
• Lead Tier 1–Tier 3 IT support processes




• Enhance service desk operations and IT practices
• Prepare IT budgets and operational reports

Requirements:
• 8+ years of comprehensive IT experience with management background
• Expertise in Microsoft Azure and security management
• Proven experience in managing hybrid IT environments
• Outstanding leadership and problem-solving skills
• Preferred degree in relevant fields and appropriate certifications

Step into a leadership role at Quantum, where you can shape our IT landscape and drive excellence in operations.
#J-18808-Ljbffr

📌 Lead IT Operations Manager at Quantum (Ontario)
🏢 Quantum Lifecycle Partners
📍 Ontario