Become a key player at Alterna as a Support Officer for Commercial Services. In this temporary role, you'll enhance services for community members through administrative and relationship management.

As a Commercial Services Support Officer on a 6-month contract, you'll work directly with account management and leadership teams to facilitate service and fulfillment for Alterna’s SME portfolio. Your responsibilities will include responding to inquiries, enforcing regulatory standards, and managing loan processes effectively, making a significant impact on member satisfaction.

Key Responsibilities:
• Handle client inquiries and problem-solving
• Schedule and ensure smooth workflow processes




• Disburse and manage mortgage loans accurately
• Monitor compliance with legal requirements
• Generate and review critical administrative reports

Requirements:
• Post-secondary education or related experience
• Minimum 3 years in a financial services role
• Advanced skills in MS Office, particularly Excel
• Excellent communication and organizational skills
• Solid analytical mindset

Bring your financial expertise and client-focused approach to Alterna to drive exceptional service.
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📌 Support Officer for Commercial Services (Quebec City)
🏢 Alterna Savings
📍 Quebec City