Enhance client satisfaction as a Client Onboarding Specialist at Fidelity in Vancouver. This hybrid role focuses on meticulous documentation and relationship management.

Fidelity is in search of a dedicated Onboarding Specialist to manage the client onboarding process efficiently. With a strong background in account operations, you will ensure compliance and assist clients from onboarding to account establishment. This position emphasizes collaboration with Wealth Advisors to deliver a high-quality client experience.

Key Responsibilities:
• Prepare and review client documentation for accuracy
• Coordinate and track onboarding processes and requests
• Support clients by addressing inquiries via phone and email




• Maintain up-to-date client records in the CRM system
• Liaise with custodians on operational matters

Requirements:
• Completion of Canadian Investment Funds Course or equivalent
• 1-2 years’ experience in a related workplace
• Understanding of financial advisory regulations
• Bilingual in English and French is an asset
• Excellent client service and communication skills

Leverage your account administration skills at Fidelity, delivering excellent service and enhancing the onboarding experience.
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📌 Client Onboarding Specialist in Vancouver (British Columbia)
🏢 Fidelity International
📍 British Columbia