Client-Focused Support Analyst at Two Circles (British Columbia)

Client-Focused Support Analyst at Two Circles (British Columbia)

18 Aug
|
Two Circles
|
British Columbia

18 Aug

Two Circles

British Columbia

Join Two Circles as a Client-Focused Support Analyst and excel in a role that bridges data management and client relations. Deliver data insights in a responsive setting.

In this role, you will handle support requests and work closely with engineering to troubleshoot and resolve data issues. You’ll facilitate recent client onboarding into our Data Analytics products, ensuring they maximize their usage through effective communication and setup. You will play a key role in upholding data security and quality standards.

Key Responsibilities:
• Own and prioritize client support issues effectively
• Collaborate with tech teams for data troubleshooting
• Support onboarding and configuration for new clients




• Investigate and resolve full data lifecycle issues
• Maintain accurate data for reporting and analytics

Requirements:
• Relevant experience or degree in data environments
• Basic understanding of SQL and relational databases
• Excellent documentation and organizational capabilities
• A proactive approach with a focus on detail
• Familiarity with tools like Jira/Zendesk is a plus

Drive impactful results in the sports marketing sector by honing your skills as a support analyst with Two Circles.
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📌 Client-Focused Support Analyst at Two Circles (British Columbia)
🏢 Two Circles
📍 British Columbia

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