Join STAN as a Senior Technical Support Engineer and be crucial in connecting AI technology with client satisfaction. Take on the technical challenges of AI deployments and refine customer experiences.

This senior role involves providing technical ownership of AI solutions for key enterprise accounts. Your expertise in troubleshooting and analyzing data will help you address client issues effectively while translating technical details into accessible language for stakeholders.

Key Responsibilities:
• Own technical communications with enterprise clients
• Implement prompt engineering to improve AI responses
• Review logs to identify issues and improvement areas
• Manage AI back-office automations effectively




• Facilitate system integrations with property management software

Requirements:
• 3+ years in technical account management or related fields
• Robust technical knowledge of AI/LLM products
• Skills in backend engineering and SQL querying
• Insightful analytical skills for data-driven decisions
• Excellent communication skills with clients and teams

Your role will be instrumental in ensuring STAN delivers exceptional AI support that transforms property management.
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📌 Senior Technical Engineer for AI Support (Ontario)
🏢 STAN AI
📍 Ontario