Join the British Columbia College of Nurses & Midwives as the Manager of IT Operations & Services, overseeing crucial IT infrastructure and staff in a hybrid workplace.

In this vital role, you'll lead IT service delivery, ensuring that technology platforms meet operational needs. Located in Vancouver, you will manage staff development and create a collaborative culture across IT services. Your focus will be on driving continuous improvement and operational excellence within IT functions.

Key Responsibilities:
• Direct leadership and coaching of IT Services team
• Strengthen collaboration within User Support and Infrastructure
• Own user support lifecycle and service request processes
• Improve knowledge management and self-service capabilities
• Monitor infrastructure risks and ensure readiness

Requirements:
• Bachelor’s degree in relevant field
• 7-10 years of IT operations experience
• Minimum 3 years in leadership roles
• In-depth knowledge of cloud platforms like Azure
• Experience with IT service management frameworks

Leverage your leadership in IT operations to enhance service delivery at BCCNM while fostering an inclusive culture.
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📌 Manager of IT Services in Vancouver (British Columbia)
🏢 BC College of Nurses & Midwives
📍 British Columbia