Join EQ Bank as a D2C Market Lead, shaping the future of banking for Canadians through cutting-edge reverse mortgage solutions. Manage the entire consumer journey while ensuring operational excellence.

Reporting to the VP of Decumulation, you will lead the Direct-to-Consumer channel and focus on driving growth and enhancing customer retention. You’ll set the strategy and lead cross-functional teams to deliver best-in-class services, ensuring alignment between marketing, sales, and technology.

Key Responsibilities:
• Oversee the full lifecycle of D2C reverse mortgage services
• Develop customer acquisition and retention strategies
• Foster collaboration across sales, marketing, and operational teams
• Evaluate performance metrics to drive profitability




• Ensure exceptional customer satisfaction and engagement

Requirements:
• Extensive experience in leadership within financial services
• Strong grasp of marketing strategies and customer insights
• Familiarity with reverse mortgage products and regulations
• Excellent analytical and problem-solving capabilities
• Outstanding interpersonal communication skills

Drive innovation in banking services as part of EQ Bank, where your insights will have a direct impact on Canadian consumers.
#J-18808-Ljbffr

📌 C Market Lead at EQ Bank (Ontario)
🏢 EQ Bank
📍 Ontario