Join Brex as a Collections Specialist in Vancouver, driving B2B negotiations and managing outstanding funds. Enhance your skill set in a dynamic hybrid work workplace.

In this role, you will be part of Brex's Operations team, focusing on the Servicing Collections domain. Your main responsibilities will involve working with stakeholders to improve repayment strategies while ensuring compliance with Standard Operating Procedures for payment plans. Your contributions will help streamline operations and support our commitment to customer success.

Key Responsibilities:
• Ensure timely compliance with Servicing SOPs
• Collaborate with various teams on repayment strategies
• Identify improvements to enhance collection efficiency




• Provide insights on customer negotiations to finance teams
• Analyze context for escalated customer repayment issues

Requirements:
• Minimum of 1 year in a customer-facing position
• Proficient problem solver with communication expertise
• Ability to handle multiple tasks efficiently
• Working knowledge of Microsoft Office/Google Apps
• Experience with Salesforce Reporting and Excel Functions

Bring your negotiation skills and analytical aptitude to ensure Brex's financial success in the role of Collections Specialist.
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📌 Collections Specialist at Brex (British Columbia)
🏢 Triwill Group
📍 British Columbia