Elevate customer engagement as a Service Coordinator with Francis, part of Right Time Heating and Air Conditioning. This role highlights meticulous coordination and customer-centric communication.

Francis is looking for an organized and detail-focused Service Coordinator. Your responsibilities will include managing service requests, processing warranty claims, and scheduling appointments for customer service. Excellent verbal and written communication skills are essential for success in this role.

Key Responsibilities:
• Monitor and handle customer service requests promptly
• Process warranty claims with supplier cooperation
• Schedule return appointments and update customers on services
• Keep accurate records of service requests and interactions
• Complete general administrative tasks as needed

Requirements:
• A Secondary School Diploma is required
• 2-3 years of administrative experience
• Proficient with MS Office (Word, Excel)
• Robust organizational and independent working skills
• Demonstrated problem-solving capabilities

Make a significant impact on customer service delivery with Francis and Right Time Heating.
#J-18808-Ljbffr

📌 Detailed Service Coordinator Needed at Francis (Quebec City)
🏢 Right Time Group of Companies
📍 Quebec City