Become a crucial part of WELL Health Diagnostic Centres as a Call Centre Medical Office Assistant, ensuring positive first interactions with our patients.

In this role, you will report to the Clinic Leader and focus on patient inquiries, scheduling, and communication with healthcare partners. Your organizational abilities and cheerful attitude will facilitate a welcoming setting for all patients. You will also adapt to evolving procedures while maintaining a high standard of service.

Key Responsibilities:
• Interact with patients, hospitals, and physicians effectively
• Review and manage incoming fax requests timely
• Schedule appointments to enhance patient experience
• Ensure team awareness of policy adaptations
• Prepare reports and respond to patient questions

Requirements:
• 0-2 years related experience preferred
• Diploma in Medical Office Administration or equivalent
• Minimum typing speed of 35 words per minute
• Excellent organizational and communication skills
• CPR & First Aid Certification is encouraged

Join WELL Health, where your contributions make a difference in patient care and teamwork.
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📌 Medical Office Assistant in Call Centre (Alberta)
🏢 WellHealth
📍 Alberta