RedArx Cyber Group seeks a skilled Desktop Support Technician who is passionate about solving technical issues and providing outstanding client support. In this position, you'll work remotely and in office to resolve diverse IT problems.

As a Desktop Support Technician, you'll tackle hardware, software, and networking challenges while ensuring users have a seamless experience. Your role includes deploying new workstations, managing Microsoft 365 environments, and troubleshooting network issues. You will have a significant impact by enhancing service delivery and client satisfaction across all support channels.

Key Responsibilities:
• Install, configure, and troubleshoot desktops and laptops
• Manage user accounts in Microsoft 365 and Active Directory
• Troubleshoot issues with networking, Wi-Fi,



and VPNs
• Create and maintain accurate documentation of support requests
• Participate in an on-call rotation and travel as necessary

Requirements:
• Minimum 2 years desktop support or MSP experience
• Proficient in Windows 10/11 troubleshooting
• Knowledge of TCP/IP networking fundamentals
• Strong critical-thinking and problem-solving skills
• Ability to lift up to 50 lbs

Leverage your technical skills at RedArx Cyber Group to support clients throughout Western Canada and enhance their technological capabilities.
#J-18808-Ljbffr

📌 Desktop Support Technician in Western Canada (Saskatchewan)
🏢 RedARX Cyber Group
📍 Saskatchewan