What is the opportunity?
Lead strategic planning and delivery of multiple complex programs across RBC Investor Services with direct accountability for portfolio performance, business outcomes, and organizational alignment. You will manage the full delivery lifecycle—from planning and resource optimization through execution and value realization—ensuring initiatives deliver measurable value to clients while managing interdependencies and maintaining governance discipline.

What will you do?

Manage delivery end-to-end: Establish delivery strategy, execution frameworks, and resource allocation models; track performance and elevate cross-program risks and dependencies with proactive mitigation plans

Lead program planning and prioritization: Translate business objectives into portfolio roadmaps; align stakeholders through transparent reporting and regular governance cadences

Orchestrate cross-functional dependencies: Align program managers, Operations, Technology, Risk, Compliance, and Finance teams; resolve cross-program conflicts and resource constraints

Establish governance discipline: Maintain portfolio and program steering cadence with transparent trade-off analysis; elevate portfolio-level decisions to executive leadership with clear recommendations and impact assessments

Produce and maintain governance artifacts: Create portfolio and program charters, dependency maps, dashboards, status reports, risk/issue logs, and decision records ensuring traceability from strategy through execution

Manage portfolio financials: Full accountability for cost management and value realization; provide explicit financial impact assessments to leadership

Deliver executive communications: Present portfolio and program health, risk posture, and strategic alignment with confidence and clarity

Apply systems thinking: Manage complex interdependencies across organizational structure, business strategy, talent, process, technology, compliance, and market dynamics; drive integrated decisions that optimize enterprise outcomes

Build and develop teams:



Lead 6 Business Program and Project Managers and oversee 4 Business Analysts; establish capability development pathways and reinforce delivery discipline

Embody RBC Blueprint values (Client First, Integrity, Collaboration, Respect, Excellence) and behaviours (Live Our Purpose, Shape What’s Next, Win as OneRBC, Think Differently, Be Bold and Clear, Grow Great People, Own It, Build Trust Everyday)

Establish succession readiness: Develop emerging leaders through knowledge transfer and process documentation; track team retention and advancement as key success metrics

What do you need to succeed?
Must Haves:

15+ years in financial services program and portfolio management with exposure to transformations or large-scale initiatives

Proven track record managing complex portfolios in regulated environments with measurable business outcomes

Strong governance and strategic planning capability; ability to balance priorities and drive portfolio-level decisions across matrix organizations

Excellent executive communication and C-suite engagement skills

Demonstrated expertise in enterprise program governance, risk management, portfolio controls, and regulatory compliance

Strategic commercial acumen; understanding of financial services business models and competitive advantage

Advanced program and portfolio management discipline (certification preferred); skilled in execution planning, frameworks, and dependency management

Executive presence and strategic influence; ability to drive enterprise decisions without positional authority

Systems thinking and enterprise leadership capability

Demonstrated commitment to building sustainable teams and developing emerging leaders

Nice‑to‑Have:

PgMP, PMP, or equivalent certification





Direct experience designing enterprise portfolio and program governance structures

Background in Investor Services, financial operations, or capital markets transformations

MBA or equivalent advanced business qualification

What’s in it for you?

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Development support through coaching and mentoring

Direct, lasting impact on organizational performance and competitive positioning

Agile, collaborative leadership setting

Flexible work/life balance options

Opportunities for progressive executive advancement across RBC

Job Skills
Budgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Strategic Thinking, Vision Alignment

Additional Job Details
Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-01

Application Deadline: 2026-09-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Director, Business Portfolio and Delivery Management (Ontario)
🏢 RBC
📍 Ontario